All online sales are final—yep, no take-backsies! If you need to make a change, just holler at us within 24 hours of placing your order by submitting your request through the "contact us" form on our website or emailing us at theplantbar.co@gmail.com within 24 hours of placing your order.

Once your package is marked as delivered, it’s in your hands! If it goes MIA, contact your carrier for help, as we can’t track it down from our end.

Uh-oh! If something’s damaged or missing, let us know within 24 hours (for damages) or 7 days (for missing items) of delivery. After that, we can’t offer a refund or replacement.

Hot or cold, we’ve got to keep those plants safe! Bring your packages inside pronto if the weather’s extreme. And remember—shipping live tropical plants in freezing or scorching temps is a no-go. We’re not responsible for shipping delays.

Once you place your order, you’ll receive a confirmation email to track its progress. When your order is shipped, we’ll send you another email with a tracking link. You can also monitor your order status from the "order history" section on your account page on our website.

We offer a variety of payment options for your convenience. You can purchase on our website using debit or credit cards, net banking, or UPI. We also support popular digital wallets like PayPal, Amazon Pay, Apple Pay, Google Pay, Paytm, and more. Simply choose your preferred payment method at checkout.

Yes, you can request changes to your order as long as it hasn’t been processed for shipping. To make changes, please reach out to our support team by submitting your request through the "contact us" form on our website.

All sales are final. We do not accept returns.

If an issue with your order arrises, please submit your request via the "contact us" form within 48 hours of your order being marked “delivered”. Our support team will get back to you as soon as possible.